x
z e t a c o p y

Request for a call back

£20 Discount & Get 24/7 Free Assistance

Frequently Asked Questions

Find answers to common questions about copy trading on our platform

  • 01

    What is copy trading and how does it work?

    Copy trading allows you to automatically replicate trades of experienced traders...

    Copy trading is an automated investment strategy where you connect your account to experienced traders and their trades are automatically replicated in your account in real-time. When the trader opens a position, your account opens a proportional position based on your investment amount.

  • 02

    How much money do I need to start copy trading?

    You can start with as little as $100, but we recommend $500 or more...

    The minimum deposit to start copy trading is $100, making it accessible to beginners. However, we recommend starting with at least $500 to properly diversify your portfolio across multiple traders and maintain adequate risk management.

  • 03

    Do I need trading experience to start?

    No trading experience is required to get started with copy trading...

    One of the main advantages of copy trading is that you don't need any trading experience or market knowledge to get started. The expert traders you copy handle all trading decisions and technical analysis.

  • 04

    How do I register and verify my account?

    Registration is simple and takes only a few minutes...

    To register, click the "Sign Up" button and provide your email, name, and create a password. After registration, you'll need to verify your identity by uploading a government-issued ID and proof of address. Verification typically takes 24-48 hours.

  • 05

    What account types are available?

    We offer three account types to suit different investor needs...

    We offer Starter Account (minimum $100), Professional Account (minimum $5,000) with lower fees, and VIP Account (minimum $25,000) with dedicated account manager and institutional-grade execution.

  • 06

    How do I choose which trader to copy?

    Use our comprehensive statistics and filtering tools...

    Our platform provides detailed statistics for each trader including historical performance, win rate, risk score, trading style, and maximum drawdown. We recommend diversifying across 3-5 traders with different strategies.

  • 07

    Can I stop copying a trader at any time?

    Yes, you have complete control and can stop instantly...

    You maintain full control over your account at all times. You can stop copying any trader instantly from your dashboard. There are no lock-in periods, penalties, or fees for stopping.

  • 08

    How many traders can I copy simultaneously?

    You can copy multiple traders to diversify your portfolio...

    There's no limit to how many traders you can copy simultaneously. Most successful copy traders diversify by copying 3-5 traders with different strategies and risk profiles.

  • 09

    How quickly are trades copied to my account?

    Trades are replicated in real-time with minimal latency...

    Our advanced copy trading technology replicates trades in real-time, typically within milliseconds. This ensures you get nearly identical entry and exit prices as the trader you're copying.

  • 10

    What is the difference between copy trading and social trading?

    Copy trading is automated, while social trading includes community features...

    Copy trading is the automatic replication of trades. Social trading includes copy trading plus community features like trader discussions, strategy sharing, and the ability to interact with traders and other investors.

  • 11

    Can I manually close trades opened by copy trading?

    Yes, you retain full control over all positions...

    You have complete control and can manually close any position at any time. This gives you flexibility to take profits early, cut losses, or adjust your portfolio based on your judgment.

  • 12

    Can I adjust the risk level when copying a trader?

    Yes, you can customize risk settings for each trader...

    You have full control over risk settings. You can adjust position sizing, set maximum investment per trade, define stop-loss levels, and set daily/weekly loss limits.

  • 13

    How do I deposit funds into my account?

    We accept multiple deposit methods for your convenience...

    You can deposit using bank wire transfer, credit/debit cards, e-wallets (Skrill, Neteller, PayPal), and cryptocurrencies. Most deposits are processed instantly or within a few hours.

  • 14

    How do I withdraw my profits?

    Withdrawals are processed quickly through multiple methods...

    You can withdraw at any time using the same methods available for deposits. Withdrawal requests are typically processed within 1-3 business days. There are no restrictions on withdrawing profits earned from copy trading.

  • 15

    How can I track my copy trading performance?

    Our dashboard provides comprehensive performance analytics...

    Your dashboard displays detailed metrics including total profit/loss, ROI percentage, win rate, performance by trader, equity curve charts, and drawdown statistics. Real-time notifications keep you updated.

  • 16

    What fees do I pay for copy trading?

    We charge a performance fee only when you profit...

    You pay a performance fee (typically 10-20%) only on profits you make from copying a trader. Additionally, you pay standard trading spreads. There are no subscription fees, monthly charges, or hidden costs.

  • 17

    Are there any withdrawal fees?

    Most withdrawal methods are free, some may have small fees...

    We don't charge withdrawal fees for most methods. Bank wire transfers may have a small processing fee. E-wallet and cryptocurrency withdrawals may incur network fees. You're entitled to one free withdrawal per month.

  • 18

    How are performance fees calculated?

    Performance fees are calculated on net profits only...

    Performance fees use the High Water Mark method, meaning you only pay fees on new profits above your account's previous highest value. You never pay performance fees twice on the same gains.

  • 19

    Do traders receive payment when I copy them?

    Yes, traders earn a share of the performance fees...

    When you copy a trader and make profits, the trader receives a portion of the performance fee (typically 50-70%). This creates alignment of interests - traders are motivated to perform well.

  • 20

    Are there any hidden charges?

    No, we maintain complete transparency with all fees...

    We maintain complete transparency with zero hidden charges. All fees are clearly disclosed: performance fees, trading spreads, and overnight holding fees. We never charge surprise or undisclosed fees.

  • 21

    Can I lose more money than I invest?

    No, with proper risk management settings enabled...

    With negative balance protection for retail accounts, you cannot lose more than your account balance. Our platform automatically closes positions if your equity approaches zero. We strongly recommend using risk management tools.

  • 22

    Is copy trading safe and regulated?

    Yes, our platform operates under strict regulatory compliance...

    Copy trading is fully regulated and secure. We operate under strict financial regulations. Client funds are held in segregated accounts with tier-1 banks. We implement SSL encryption, two-factor authentication, and regular security audits.

  • 23

    How are traders verified on your platform?

    All traders undergo strict verification and monitoring...

    Every trader must complete identity verification and connect a live trading account with verified performance history. We continuously monitor all trading activity in real-time. Traders cannot manipulate their statistics.

  • 24

    What happens if a trader I'm copying has a losing streak?

    You can set protective limits and pause copying automatically...

    You can set maximum drawdown limits for each trader. If a trader hits your predefined loss limit, the system automatically stops copying. You'll receive notifications about significant losses and can manually stop copying anytime.

  • 25

    Are copy trading profits guaranteed?

    No, all trading involves risk and profits are never guaranteed...

    Copy trading involves financial risk and profits are never guaranteed. Past performance is not indicative of future results. We recommend only investing money you can afford to lose and diversifying your portfolio.

  • 26

    What markets and instruments can I trade?

    Copy trading is available across multiple asset classes...

    Our platform supports forex (50+ currency pairs), stocks (major global exchanges), commodities (gold, silver, oil), indices (S&P 500, NASDAQ), and cryptocurrencies (Bitcoin, Ethereum, and more).

  • 27

    Do traders know who is copying them?

    Traders can see statistics but not individual identities...

    Your privacy is fully protected. Traders can see aggregate statistics but cannot see individual copier identities, account balances, or personal information. Your trading activity remains completely confidential.

  • 28

    Is there a mobile app available?

    Yes, we offer mobile apps for iOS and Android devices...

    We offer fully-featured mobile apps for iOS and Android. The app includes all platform features: browse traders, manage portfolio, monitor performance, deposit/withdraw funds, and receive push notifications.

  • 29

    What support is available if I need help?

    We offer 24/7 customer support through multiple channels...

    Our dedicated support team is available 24/7 via live chat, email, and phone. We also provide video tutorials, written guides, webinars, and a detailed knowledge base. VIP account holders get dedicated account managers.

  • 30

    Can I become a trader and have others copy me?

    Yes, experienced traders can join our platform and earn income...

    Yes! If you're an experienced trader with a proven track record, you can apply to become a signal provider. Once approved, you'll earn a share of performance fees (50-70%) when your copiers profit. Apply through "Become a Trader" in your dashboard.